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Embedded Web server cannot be opened
Check your network setup
• Make sure you are not using a phone cord or a cross cable to connect the device
to the network. For more information, see
Configure the device (Windows) or
Configure the device (Mac OS X).
• Make sure the network cable is securely connected to the device.
• Make sure the network hub, switch, or router is turned on and working properly.
Check the computer
Make sure the computer that you are using is connected to the network.
Check your Web browser
Make sure the Web browser meets the minimum system requirements. For more
information, see
Embedded Web server specifications.
Check the proxy settings. If the computer is being used on two different networks, the
proxy settings may not be appropriate for this network.
Check the device IP address
• To check the IP address of the device from the control panel (color display models
only), touch the
(Setup) button, select Network, select View Network
Settings, and then select either Display Wired Summary or Display Wireless
Summary.
For devices with a two-line display, the user must obtain the IP address by printing
a network configuration page. Press the
(Setup) button, select Network,
select Network Settings, and then select Print Network Configuration Page.
• Ping the device, using the IP address from the command prompt.
For example, if the IP address is 123.123.123.123, type the following at the MS-
DOS prompt:
C:\Ping 123.123.123.123
If a reply appears, the IP address is correct. If a time-out response appears, the IP
address is incorrect.
Troubleshoot installation issues
If the following topics do not help, see Support and warranty for information about HP
support.
•
Hardware installation suggestions
•
Software installation suggestions
Chapter 11
232 Maintain and troubleshoot