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Troubleshooting
1-3
HP DesignJet CP Series Printers
How do I upgrade the Firmware Revision on the Flash SIMM?
You will need to have the Printer connected to a PC or a UNIX Workstation
with a Parallel cable. Download the latest Firmware Revision from the
Plotter Support WEB to your local drive and then follow these instructions:
1 Make sure the printer is switched OFF from the power switch on the back
of the printer and not from the standby button on the front of the printer.
2 Hold the CANCEL key down and switch the printer ON. Wait until the
message “Flash Programmer 1.X / Push to continue” is displayed on the
front-panel before releasing the CANCEL key.
3 Press the Down Arrow key and the message “Program Flash / Copy to
2nd Flash” is displayed on the front-panel.
4 Press the Up Arrow key and the message “Program 2nd Flash /
Program 1st Flash” is displayed on the front-panel.
5 Press the Down Arrow key and the message “Really Erase Yes / 1st
Flash? No” is displayed on the front-panel.
If you do not wish to continue press the Down Arrow key and the message
“Cancelled Program / Power off the board” is displayed on the front-panel.
Switch the Printer OFF from the power switch on the back of the printer.
6 Press the Up Arrow key and the message “Erasing Flash” is displayed.
THE DATA ON THE FLASH SIMM IS BEING ERASED AT THIS POINT.
DO NOT SWITCH OFF THE PRINTER BECAUSE IT WILL DAMAGE
THE FLASH SIMM.
7 When the data on the Flash SIMM is erased the message “Please
Download Binary Code” is displayed on the front-panel.
8 To download the firmware data to the Flash SIMM follow these instructions:
D If using a UNIX Workstation, type:
$ cat filename > device.file
Substitute “filename” with the name of the file that contains the firmware
data which you downloaded from the Plotter Support WEB. Substitute
“device.file” with the name of your Workstation parallel device file.
D If using a PC, type in MS-DOS:
C:\> copy /b filename lpt1:
Substitute “filename” with the name of the file that contains the
firmware data which you downloaded from the Plotter Support WEB.
Substitute “lpt1” with name of the parallel port that you have your
Printer connected to on the PC.