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2-2 System Error Codes
HP DesignJet CP Series Printers
System Error Codes
System error codes are hexa-decimal based numbers generally caused by
internal system errors. The following pages contain a list of system error
codes and their respective descriptions and recommended corrective actions.
The following table gives a quick explanation of the error codes:
Error code Type of Problem
0100xx Electrical Failure
010xxx EEROM Failure
02xxxx Mechanical Failure
04xxxx MIO Card Error
05xxxx X-mark Error
06xxxx Line Sensor Error
07xxxx Firmware Failure
08xxxx PostScript Error
09xxxx Hard Disk Failure
If you have an error code which is not documented in this Service Manual or
you have an error which you cannot resolve, then report the error to the HP
Response Center or the nearest HP Support Office. When reporting the
error, have the following information ready:
D Model and Serial Number of the printer.
D Which firmware revision the printer is using.
D The complete error number.
D The Service Print (Utilities / Service Tests).
D The Current configuration sheet.
D Which software application the customer is using (name, version, etc.).
D Is the problem reproducible by you?
D Additional comments about the usage, the setting, etc..