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3-6 User Messages
HP DesignJet CP Series Printers
Message Explanation and Action
Ink cartridge valve
out
JJ-J→
The printer has detected that one or more of the ink cartridge valves (as indicated
by flashing squares) has popped out during refilling.
Press ↓ to check the failing ink cartridge. You should reseat the valves
immediately
. If this does not solve the problem, you will have to replace
the entire ink system (printhead, printhead cleaner, and ink cartridge)
using the Replace Ink System key.
Ink system at end of
life
JJ-J→
The printer has found that an earlier “Out of ink” error has not been
corrected. One or more components of the ink system, as indicated by
flashing squares, have reached the end of their intended lives. You should
now replace all three components of those ink systems affected (the
printheads, the printhead cleaners and the ink cartridges).
Press ↓ to continue. Image print quality may be affected. Replacement of
the ink systems affected is recommended.
Ink system at end of
life. Retry→
The printer has detected that one or more components of the ink system have
reached the end of their intended lives. You should now replace all three
components of those ink systems affected (the printheads, the printhead
cleaners and the ink cartridges).
Press ↓ to replace the erroneous ink systems.
INK SYSTEM
ERROR
xx-xxxx
The printer has detected an error in the ink system, as shown in earlier messages.
Printing will be disabled until the error has been corrected. If more than one error
is pending, the one with the highest number, corresponding to the most severe
error, will be displayed.
Possible error codes (xx-xxxx) are:
• 58.... See the message “Incorrect ink system”
• 65.... or 66.... See the message “Printhead failure”
• 67.... See the message “Printhead contact error”
• 72.... See the message “Ink cartridge removed”
• 73.... See the message “Head cleaner removed”
• 74.... See the message “Printhead removed”
• 88.... See the message “Mixed ink system”.
Press the Replace Ink System key to replace the erroneous ink systems in order
to print with your printer again.
Press the Enter key to access the main front panel menus.
FOR FURTHER INFORMATION REFER TO INK SYSTEM ERROR
XX-YYYY IN CHAPTER 2.
Install complete Ink system replacement has been completed successfully.
Resume normal operations.