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HP DesignJet CP Series Printers
System Error: 010033
Problem Description: The DC Motor Driver ASIC Test Failed.
Corrective Action: Replace the Electronics Module ' page 8-6.
System Error: 010034 000X0000
Problem Description: One of the DC Motors has failed.
Error data:
00010000 ³ Y-axis Motor Failed.
00020000 ³ X-axis Motor Failed.
00030000 ³ Both DC Motors Failed.
Corrective Action: Try the following:
D Make sure that both DC Motors are connected
correctly.
D If the error code is related to the Y-axis motor:
S Make sure that the Refill Interconnect Cable
(the black cable that connects the Refill
Assembly to the Electronics Module) is
correctly connected to the Electronics Module.
S Replace the Refill Interconnect PCA '
page 8-64.
S Replace the Y-axis Motor Assembly '
Page 8-45.
D If the error code is related to the X-axis Motor,
replace the X-axis Motor Assembly ' Page
8-66.
D If both DC Motors fail, replace the Electronics
Module ' page 8-6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.