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3-10 User Messages
HP DesignJet CP Series Printers
Message Explanation and Action
Printhead alignment
cancelled
→
The printhead alignment procedure has failed, or the printer has detected a fault
that stops the procedure from completing. Subsequent messages will explain the
error further:
D “Replacement of lens cover recommended” - You should check the section on
replacing lens covers in the User’s Guide.
D “Media too small for calibration” - The roll that is loaded is not wide
enough for the calibration to be done. It must be at least A3 size. You should
load appropriate media and repeat the procedure again, using Image Quality
/ Printhead Service / Align Now. If you use sheet media that is too small, the
printer will reject the media and prompt you to load new media.
Press ↓ to continue.
You may continue printing, but you may not get your
usual image print quality.
Printhead alignment
error JJ-J→
or
Printhead alignment
error →
The printhead alignment procedure has failed, or the printer has detected a fault
that stops the procedure from completing. The squares that are flashing indicate
the ink systems that have failed. If the message contains no squares, the
procedure has failed because of a problem that is not related to specific
printheads, for example, a problem with the media.
Press ↓ to continue. The message Check ink system → / Ignore→ should be
displayed. If you press ↓ again to continue, you may still be able to print again,
but image print quality may be affected. To fix the problem, select ↑ to check the
ink system.
Printhead check
cancelled→
The printhead check procedure has failed, or the printer has detected a fault that
stops the procedure from completing. Subsequent messages will explain the error
further:
D “Replacement of lens cover recommended” - You should check the section on
replacing lens covers in the User’s Guide.
D “Media too small for calibration” - The roll that is loaded is not wide
enough for the check to be done. It must be at least A3 size. You should load
appropriate media and repeat the check again, using Image Quality /
Printhead Service / Printheads Check / Now. If you use sheet media that is
too small, the printer will reject the media and prompt you to load new
media.
Press ↓ to continue.
You may continue printing, but you may not get your
usual image print quality.