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2-10 System Error Codes
HP DesignJet CP Series Printers
System Error: 010035 0XABCDEF
Problem Description: One of the Stepper Motors has failed.
Error data (0XABCDEF):
If the value of each letter is 0, then the component
is OK. If the value of each letter is different
from 0 then the component has failed.
X ³ Electronics signal failed (ignore other values).
A ³ Elevator Stepper Motor Failed.
B ³ Refill Stepper Motor Failed.
C ³ Primer Stepper Motor Failed.
D ³ Service station (Z-axis) Stepper Motor
Failed.
E ³ Service station (X-axis) Stepper Motor
Failed.
F ³ Bail Stepper Motor Failed.
Corrective Action: Try the following:
D If the Error is related to the Electronic Signal
(X is not 0) then replace the Electronics
Module ' Page 8-6.
D Make sure that the Refill Interconnect Cable
and the Service Station Interconnect Cable are
correctly connected to the Electronics Module.
D Make sure that the failed Stepper Motor is
connected correctly.
D If the Error is related to the Bail Stepper
Motor, Elevator Stepper Motor or the Refill
Stepper Motor then:
S Replace the Refill interconnect cable '
Page 8-87.
S Replace the Refill interconnect PCA '
Page 8-64.
D If the Error is related to the Primer or the Service
Station Stepper Motors then replace the Service
Station Interconnect cable ' Page 8-87.
D If the Error is related to the Elevator Stepper
Motor then replace the Elevator Assembly '
Page 8-52.