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1-8 Troubleshooting
HP DesignJet CP Series Printers
Have you Performed the Necessary Service Calibrations?
Is the printer calibrated correctly after replacing a component? Refer to the
table below to determine when a calibration is required. For information on
the Service Calibrations and how to use them ' Chapter 5.
REMEMBER THAT CERTAIN CALIBRATIONS ARE REQUIRED
EVEN IF AN ASSEMBLY HAS BEEN DISASSEMBLED TO GAIN
ACCESS TO ANOTHER ASSEMBLY OR COMPONENT.
When Re uired
Calibrations To Be Done
When Required
C01 C02 C03 C05 C06 C07 C08 C09 C10
Electronics Module is
replaced
Yes Yes Yes Yes Yes Yes Yes Yes Yes
Carriage is disassembled or
replaced
Yes Yes Yes Yes Yes Yes Yes No No
Refill Assembly is
disassembled or replaced
No Yes No Ye s No Ye s No No No
X-axis Assembly is
disassembled or replaced
No No No No No No Yes No No
Drive Roller is
disassembled or replaced
No No No No No No Yes No No
Banding Problem No No Yes Yes Yes No Yes No No
Edge Detect Problem No No Yes No No No No No No
Misalignment between
Colors
No No Yes Yes Yes No Ye s No No
Color Accuracy Problem No No Yes No No Yes No No No
Nozzles Out or Misdirected No No No No Yes No No No No
What can I do to Solve Image Quality Problems?
Whenever an Image Quality problem appears, it is advisable to print the
Image Quality Print to help diagnose the problem. The Image Quality Print
will help you differentiate between possible printhead errors and other
problems such as incorrect front-panel selection, driver or RIP configuration
or mechanical problems. For information on solving Image Quality
problems ' Chapter 6.