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System Error Codes
2-21
HP DesignJet CP Series Printers
System Error: 020001
Problem Description: Error in finding the Elevator home position.
Corrective Action: Try the following:
D Make sure that there are no obstacles in the
Elevator path. Check if the ink cartridges are
installed correctly on the Elevator.
D Make sure that the Refill Interconnect Cable
(the black cable that connects the Refill
Assembly and Elevator to the Electronics
Module) is correctly connected to the
Electronics Module.
D Make sure that the cables for the Elevator
Stepper Motor and Sensor are correctly
connected to the Refill Interconnect PCA.
D Make sure that the Elevator Stepper Motor is
NOT shorted.
D Replace the Refill interconnect cable '
Page 8-87.
D Replace the Refill Interconnect PCA ' Page
8-64.
D Replace the Elevator Assembly ' Page 8-52.
D Replace the Electronics Module ' page 8-6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.