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System Error Codes
2-27
HP DesignJet CP Series Printers
System Error: 020011
Problem Description: Error during initialization of the Y-axis.
Corrective Action: Try the following:
D Switch the printer OFF and ON again and
check if the error code disappears. If the error
code disappears, do NOT try to
troubleshoot any further.
D Check that the Encoder Strip is NOT damaged
or dirty. If necessary, clean the encoder strip,
or if damaged, replace the Encoder Strip '
Page 8-32.
D Clean and lubricate the slider rods.
D Replace the Y-axis Motor Assembly ' Page
8-45.
D Replace the Tensioner Holder Assembly (with
spring) ' Page 8-39.
D Replace the Y-axis belt ' Page 8-39.
D Replace the Carriage Assembly ' page 8-42.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
System Error: 040xxx
Problem Description: MIO Card Error
Corrective Action: Try the following:
D Press ENTER and switch the printer OFF.
Make sure the MIO card is installed correctly
and switch the printer ON again. If this error
code continues to appear then replace the MIO
Card.
D If the system error continues to appear after
replacing the MIO card, then replace the
Electronics Module ' page 8-6.