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3-12 User Messages
HP DesignJet CP Series Printers
Message Explanation and Action
Printhead removed
JJ-J→
The printer has detected that one or more printheads have become dislodged or
the printer cannot detect them, as indicated by the flashing squares.
Press ↓ to continue. You should reseat the printheads immediately or replace the
ink system.
If you don’t correct the error now, you will see the status message “Ink
system error”.
Printing
disabled
→
The printer cannot print, because of errors previously notified.
Press ↓ to continue. Then press the Replace Ink System key to replace the
erroneous ink systems in order to print with your printer again.
Pull ↓
Align ↔ edges to
roll
You are aligning roll media.
Grasp the left and right free edges of the roll media and pull them towards you
until the media is taut. At the same time, align the left and right edges of the
media so that they are flush with the left and right edges of the roll.
Reload media There was an error loading the media and the printer has ejected it. The printer is
waiting for you to reload the media.
Reload the media.
Reload sheet Sheet media was loaded skewed and the printer ejected it.
Reload the sheet.
Remove all
ink cartridge(s)
You have selected the option Utilities / Transport mode of the front-panel
menu, and opened the left door when instructed.
The printer is instructing you to remove all the ink cartridges.
Remove all
printheads
You have selected the option Utilities / Transport mode of the front–panel
menu, and lifted the window when instructed.
The printer is instructing you to remove all the printheads.
Remove head
cleaners
Close right door
You have selected the option Utilities / Transport mode of the front–panel
menu, and opened the right door when instructed.
The printer is instructing you to remove all the printhead cleaners, and then close
the right door.
Remove media The ink is dry.
Remove the accuracy calibration print that has just been produced.
Press ↓ to continue with accuracy calibration.
Remove media
Lift lever
An attempt to load media was made while the media lever was lowered.
Remove the media, lift the lever, and reload media with the lever up.