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2-26 System Error Codes
HP DesignJet CP Series Printers
System Error: 020006
Problem Description: The refill position in the Y-axis is not calibrated.
Corrective Action: Perform the Refill Calibration ' Page 5-9.
System Error: 020010
Problem Description: Problem with fine movement of the Y-axis motor.
Corrective Action: Try the following:
D Switch the printer OFF and ON again and
check if the error code disappears. If the error
code disappears, do NOT try to
troubleshoot any further.
D Check that the Encoder Strip is NOT damaged
or dirty. If necessary, clean the encoder strip,
or if damaged, replace the Encoder Strip '
Page 8-32.
D Clean and lubricate the slider rods.
D Replace the Y-axis Motor Assembly ' Page
8-45.
D Replace the Tensioner Holder Assembly (with
spring) ' Page 8-39.
D Replace the Y-axis belt ' Page 8-39.
D Replace the Carriage Assembly ' page 8-42.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.