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Recovering from a Forms Jam (Simplex Operations)
This section describes how to clear specific simplex mode form jams. All of the
messages that appear and function switches you need to use are on the Display
Touch Screen windows.
See “Recovering from a Forms Jam (Duplex Operations)” on page 127 for details of
jam recovery when operating the system printers in duplex printing mode.
Depending on how they are configured, the printers can automatically reprint
certain pages as part of the recovery process after some jams.
You must set the following Configure Printer configuration items to allow
automatic reprinting following a forms jam recovery:
v Jam Recovery Type: Must be set to one of the following:
– “Use Normal Jam Repositioning”
– “Suppress MICR Jam Repositioning”, and MICR postprocessing printing is
not being requested.
v Direct Attach: Must be set to “No”.
Automatic reprinting normally requests from the host and reprints the number of
pages of data, based on the current in-effect page length, for all the pages that can
fit in the forms path between the transfer station and the top of the stacker at the
time the jam was detected. Also, if a postprocessing device is used, an extra
number of pages can be added to the normal number of reprinted pages by setting
the Jam Recovery Point Distance configuration item under the Configure Printer
procedure to a non-zero value. This extra number of pages is the physically
configured distance from the top of the stacker to or through the postprocessing
device. Figure 25 shows the normal reprint path length from the transfer station (1)
to the stacker (3). It also shows the additional Jam Recovery Point Distance from
the stacker (3) to or through the postprocessing device (5).
Following the automatic reprinting of pages, you must check for and discard any
duplicate pages that may have been printed. Locate the first reprinted page, and
Figure 25. Reprint Path Length
Chapter 6. Operator Responsibilities 121