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Important
To clear the jam message from the Display Touch Screen window, do the
following:
v For STACKER JAM 161 and STACKER JAM 164, you must open and close the
stacker gate, or you must lower and raise the stacker table.
v For the jam messages in the following list, SELECT the Check Reset
pushbutton on the Display Touch Screen.
UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134
Jam Recovery Procedures
Table 12. Jam Recovery Procedures - Simplex Mode
Error Message SRC Code (In Numeric
Order) Recovery Actions
UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134
(Forms are jammed, torn, or separated.)
1. Clear the forms path. See “Clearing the Forms Path” on page 136.
2. If any of the Printer Error messages still appear, SELECT the Check
Reset pushbutton on the Printer Error Display Touch Screen window.
3. Check for and resolve or postpone any other error or intervention
message appearing on the Display Touch Screen windows.
4. Reload the forms. See “Loading Forms (Simplex or Dual Simplex
Mode)” on page 102.
5. SELECT the Ready pushbutton on the Display Touch Screen window
for the affected printer.
6. If reprinting is allowed, all unfused pages between the transfer
station and the top of the stacker plus any jam recovery point
distance defined in the printer configuration are reprinted. Check for
and discard duplicate pages.
If the jam was the result of a FUSER WRAP 0134, all lost or damaged
pages may not be reprinted. Work with the host system console
operator to recover these pages.
7. If reprinting is not allowed, work with the host system console
operator to recover the lost pages.
8. See “Suggestions for Preventing Jams” on page 144 if the error recurs
frequently.
Chapter 6. Operator Responsibilities 123