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Warranty Returns
If the supplies you receive are defective, return them to the place of purchase
during the warranty period for a free replacement.
Include the following with the supplies you are retuning:
v A copy of your invoice
v A description of the problem
v Print-quality samples
v An estimate of the amount of printing already done with that supply
This information applies only to supplies purchased in the U.S.A. In other
countries, contact your point of purchase for returns information.
Storing Supplies
Store printer supplies in the printer operating environment for at least one day
before using them. At other times, you can store supplies in an environment that
does not exceed the following requirements:
Temperature
−25° to 40°C (−13° to 104°F)
Relative Humidity
5% to 90%
Forms have different storage requirements. Store forms in an area where
temperature and humidity are similar to the environment in which they will be
used. If forms do not adapt to moisture changes, wrinkles and voids can occur
during printing.
Avoid areas of extreme heat or humidity. Extended exposure to these extremes can
damage the materials permanently. Relative humidity levels above 65% may
reduce print quality.
178 InfoPrint 3000 Operator’s Guide
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