Filter
Top Products
Jams Between the Printer and a Postprocessing Device
Jams or separated forms that occur between the printer and the postprocessing
device are not detected and presented as form jams. The usual error condition
presented is a Pre/postprocessor NOT READY line became active D204 message.
This error message occurs when the “Pre/postprocessor Busy Timer” (see
“Configuring Preprocessing/Postprocessing Devices/Interfaces” on page 241 for
details) has timed out.
1. Clear the forms path of any jam, or clear any forms-feeding problem between
the postprocessing device and the printer.
2. SELECT the Check Reset pushbutton on the Printer Error Display Touch
Screen window.
3. Make the postprocessing device Ready.
4. If you have to remove damaged or separated forms in the forms path, you
must rethread the postprocessing device.
5. SELECT the Ready pushbutton on the Display Touch Screen for the affected
printer.
6. If you want to reprint pages, SELECT the Jam Recovery pushbutton on the
Intervention Required window.
7. SELECT the Completed pushbutton on the Intervention Required window.
(You do not have to wait between SELECTING the Jam Recovery and
Completed pushbuttons.)
8. SELECT the Ready pushbutton on the Display Touch Screen.
For jams in a postprocessing device, see “Recovering from a Forms Jam in the
Postprocessing Device” on page 135.
126 InfoPrint 3000 Operator’s Guide