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Printer Error Messages
Printer Error messages show that a serious hardware, microcode, or host interface
problem has been detected in a printer or in the control unit. An operator can
sometimes, but not always, recover from this problem.
Figure 39 shows a sample Printer Error window.
This window contains the following:
v A short description of the detected error condition.
v The four-character System Reference Code (SRC), which is used for logging of
error conditions.
v An indication of which printer the error occurred on. If the error message is for
the control unit, this field is not included on the window.
v A step-by-step recovery procedure, or directions to another source of procedures.
v Function pushbuttons:
Completed
This pushbutton is included only for error conditions that may be
postponed. Select it when you complete all recovery actions.
Postpone
This pushbutton is included only for error conditions that may be
postponed. Select it when you want to postpone error recovery. The
message is then listed in the Messages selection list box on the Printer
Status window, which you can select from the Operate pull-down menu.
Check Reset
This pushbutton is included only for error conditions that you must
handle immediately. Select it when you complete all recovery actions.
Figure 39. Printer Error Window
274 InfoPrint 3000 Operator’s Guide