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Operator Intervention (Not Ready Status)
When normal operation is interrupted, the printer goes into a Not Ready status.
SELECTING the Stop pushbutton on the Display Touch Screen window can cause
a Not Ready status.
In addition, whenever the printer detects an Out of Supplies, Intervention
Required, or Printer Error condition, it places itself in Not Ready status. An error
message also appears on the Display Touch Screen.
v Out of Supplies messages indicate that the printer needs basic supplies service.
For some supplies, you can temporarily bypass this message and continue
processing; other supplies require you to replace them immediately.
v Intervention Required messages indicate that the printer needs basic service
that involves handling forms or checking on mechanical conditions, such as an
open gate. You must handle all messages of this type before printing can
continue.
v Printer Error messages indicate that the printer or the control unit has a
hardware problem, such as a forms jam or a component failure. Processing stops
so that you can attempt to correct the problem, or, if necessary, call for service.
You can postpone action for some messages of this type; others you must handle
immediately. Some printed pages may be lost or damaged because of printer
errors.
See “Chapter 10. Responding to Messages” on page 271 for more information about
handling messages. See “Chapter 7. Ordering and Replacing Supplies” on page 175
and “Chapter 6. Operator Responsibilities” on page 55 for more information about
specific recovery procedures.
12 InfoPrint 3000 Operator’s Guide