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Jams Within Printer 1
Do this task when the Printer Error Display Touch Screen window shows one of
the messages that is listed in Table 13:
Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode
Error Message SRC Code (In Numeric
Order)
Recovery Actions
UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134
(Forms are jammed, torn, or separated.)
1. Clear the forms path. See “Clearing the Forms Path” on page 136.
2. If any of the Printer Error messages are still displayed, SELECT the
Check Reset pushbutton on the Printer Error Display Touch Screen
window.
3. Check for and resolve or postpone any other error or intervention
message appearing on the Display Touch Screen windows.
4. Reload the forms. See “Loading Forms (Duplex Mode)” on page 115.
5. Enter the Thread/Align Forms procedure (see “Forms Are Broken
Between the Printers” on page 162).
a. SELECT the Feed Forms pushbutton once; this provides enough
forms beyond Printer 1 to splice the forms (on the floor between
Printer 1 and Printer 2) just loaded on Printer 1 to the forms
remaining in the path.
b. Complete the Thread/Align Forms procedure.
c. Do all the steps in “Checking the Forms Alignment” on page 84
for both Printer 1 and Printer 2.
6. SELECT the Ready pushbutton on the Display Touch Screen window
for the affected printer.
7. If reprinting is allowed, all unfused pages between the transfer
station in Printer 1 and the top of the stacker plus any jam recovery
point distance defined in the printer configuration in Printer 2 are
reprinted. Check for and discard duplicate pages.
8. If reprinting is not allowed, work with the host system console
operator to recover the lost pages.
9. See “Suggestions for Preventing Jams” on page 144 if the error recurs
frequently.
Chapter 6. Operator Responsibilities 129