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2: The ribbon is getting caught on the forms.
Solution: Check the ribbon for twists or folds.
3: The
Push-Pull selector
is not set to the correct position.
Solution: If the forms tractor is in the Front Push or the Rear Push
position, set the push-pull selector to the push position. If the forms tractor
is in the rear pull or push-pull position, set the push-pull selector to the pull
position. See “Setting Push-Pull Selector” on page 46.
4: The printer is failing.
Solution: Power off (O) the printer. Wait 10 seconds, and power on (|) the
printer. If you get a status code, go to “Status Codes and Messages” on
page 139. If no code displays, press Micro ↑ several times. If forms do not
feed each time you press Micro ↑, call for service.
Problem: Overprint occurs at top or bottom line of page
1: There is a problem with the application program.
Solution: See your programmer.
Problem: Forms buckle, twist, jam, or tractor holes tear
1: The right tractor is adjusted incorrectly.
Solution: Move the right tractor to obtain the correct forms width. The
tractor pins should be in the center of the tractor holes. See “Loading
Forms into Front Push Forms Path” on page 20 or the appropriate section
in Chapter 3. Setting Up Another Forms Path for information about adjusting
the tractor tension.
2: The forms tractor is installed incorrectly.
Solution: Check the forms tractor installation. See “Loading Forms into
Front Push Forms Path” on page 20 or the appropriate section in Chapter 3.
Setting Up Another Forms Path.
3: The paper bail and forms guide deflector are not in their correct operating
positions.
Solution: See “Setting Forms Guide Deflector” on page 44 or “Removing or
Installing Paper Bail” on page 47.
4: The printer is not at the edge of the table.
Solution: Move the front of the printer to the edge of the table if you are
using the front forms path; move the rear of the printer to the edge of the
table if you are using the rear forms path. Consider using the optional
printer stand mentioned in “Optional Printer Stand” on page 32.
5: The forms supply is not below the level of the printer.
144 4247 Printer Model A00 User’s Guide