Filter
Top Products
4: The printhead is catching on the ribbon.
Solution: Call for service.
Problem: Ribbon moves continuously
1: The ribbon drive circuit is failing.
Solution: Call for service.
Problem: Line-to-line horizontal misregistration
1: The dot registration of the characters printed is not aligned.
Solution: Perform the Bidirectional Adjustment test in the Power On
Configuration menu. See “Bidirectional Adjustment” on page 104.
Configuration Problems
Problem: Messages on the operator display panel are in the wrong language
1: Wrong language set selected.
Solution: See “Changing Display Language” on page 19.
Problem: Wrong Print Language
1: Wrong print language set.
Solution: See “Print Language” on page 87 for information about selecting
language sets.
Problem: Printer doesn’t print or prints wrong characters
1: Nothing is printed or the wrong characters print.
Solution:
v Make sure the printer cable is attached to the host.
v Check the Power On Configuration menu host interface settings. See
Chapter 4. Configuring Your Printer.
Miscellaneous Problems
Problem: Throughput of printer at half speed
1: The Quiet Print function is set on.
Solution: Press Quiet. If the message QUIET PRINT=ON displays, press
Quiet again to disable the function. The printer will now print at its normal
speed.
Problem: Printer has no power
1: The power cord is not connected.
Solution: Ensure the power cord is plugged into the printer and into the
receptacle. Ensure that the receptacle is working correctly.
150 4247 Printer Model A00 User’s Guide