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10 Troubleshooting
Paper Jams ........................................................................................................... 10-3
Jams in the Automatic Document Feeder (ADF) ....................................... 10-3
Jams in the Sheet Feeder .............................................................................. 10-5
LCD Messages ...................................................................................................... 10-6
Printing Problems ............................................................................................... 10-11
Print Quality Problems........................................................................................ 10-14
Color Printing Problems...................................................................................... 10-16
Paper Feeding Problems ...................................................................................... 10-17
Faxing Problems ..................................................................................................10-19
Telephone Problems ............................................................................................10-23
Copying Problems ............................................................................................... 10-23
General Problems ................................................................................................10-24
Technical Notes ...................................................................................................10-25
Using Other Bi-directional Devices ............................................................ 10-25
MultiPASS Hardware Cannot Initialize ...................................................... 10-25
Memory Clear Report ......................................................................................... 10-26
Appendix A Specifications
Printing Specifications ........................................................................................ A-1
BJ Cartridges ....................................................................................................... A-4
Facsimile .............................................................................................................. A-5
Copier .................................................................................................................. A-7
Scanner ................................................................................................................ A-7
MultiPASS Desktop Manager for Windows ...................................................... A-9
General Specifications ......................................................................................... A-10
Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode .................... A-12
Appendix B Using the MultiPASS C3500 as a Stand-alone Fax
LCD Menu System .............................................................................................. B-1
Entering Information in the MultiPASS ............................................................ B-2
Entering Your User Information ................................................................. B-2
Glossary ....................................................................................................................... G-1
Index ............................................................................................................................ I-1