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Troubleshooting
This chapter contains information to help you solve problems you may
have when using the MultiPASS C3500. It includes:
❍ Paper jams
❍ LCD messages
❍ Printing problems
❍ Print quality problems
❍ Color printing problems
❍ Paper feeding problems
❍ Faxing problems
❍ Telephone problems
❍ Copying problems
❍ General problems
❍ Technical notes
❍ Memory Clear Report
If you have a problem with your MultiPASS C3500 and you cannot
resolve it by referring to the information in this chapter, contact the
Canon Computer Systems Customer Care Center. See page 1-4 for
details.
Canon’s support personnel are trained in the technical support of
Canon’s products and should be able to help you with your problem. If
your printer requires service, they can provide you with the telephone
number of your local Canon Authorized Service Facility (ASF).
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Attempting to repair the MultiPASS yourself may void the limited
warranty as to that repair. See the limited warranty card for details.
Chapter 10 Troubleshooting 10-1
10
Troubleshooting