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10-8 Troubleshooting Chapter 10
Message Error Code Cause Action
DIALING — The MultiPASS is Press STOP if you
dialing the receiving want to cancel the
fax machine. transmission.
DOC TOO LONG #003 It took more than 32 Divide the document
minutes to send or and send or copy each
copy a document. part separately.
It took more than 32 Contact the other party.
minutes to receive a Have them divide the
document. document and send
each part separately.
The document is longer Use a copy machine to
than 39.4 inches (1 m). make a reduced copy of
the document and send
the copy.
DOCUMENT READY — The document in the Send the fax, scan the
ADF is ready for faxing, document, or make the
scanning, or copying. copy.
ECM RX — The MultiPASS is ECM transmissions may
receiving a fax take longer than normal
using ECM. transmissions. Turn
off ECM if you need to
receive quickly, or if you
know your local lines
are in good condition.
ECM TX — The MultiPASS is ECM transmissions may
sending a fax using take longer than normal
ECM. transmissions. Turn off
ECM if you need to
transmit quickly, or if
you know your local
lines are in good
condition.
HANG UP PHONE — The telephone is Place the telephone
off hook. properly into its cradle.
INSTALL BC-20/21 — The BC-22e or BC-29F Remove the BC-22e or
BJ Cartridge is installed, BC-29F BJ Cartridge
so the MultiPASS cannot and install the BC-21e
print any received faxes, or BC-20 BJ Cartridge.
or make copies.
INSTALL BC-21 — The BC-20, BC-22e, Remove the BC-20,
or BC-29F BJ Cartridge BC-22e, or BC-29F
is installed. BJ Cartridge and install
the BC-21e BJ Cartridge.
LOAD PAPER — The MultiPASS is out Load paper in the sheet
of paper (the sheet feeder. Make sure the
feeder is empty). stack does not exceed
the limit mark. Then
press START/COPY.