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Chapter 10 Troubleshooting 10-9
Message Error Code Cause Action
MEMORY FULL #037 The memory of the Print out any documents
MultiPASS is full that are stored in
because it has received memory. Then start the
too many documents, operation again.
or a very long or
detailed document.
Memory is full because Divide the document
you tried to send too and send each part
many pages at once, separately.
or a very long or
detailed document.
MEMORY FULL — The MultiPASS is If sending a fax, the
PLEASE WAIT sending a fax and its MultiPASS continues to
memory is full. send the fax as memory
becomes available.
MEMORY USED nn% — Shows the percentage of If you need more space,
memory currently in use. print or send any
documents in memory.
NO ANSWER #005 The receiving fax Make sure you dialed
machine does not the correct number.
answer. Try again later.
NO RX PAPER #012 The other party’s fax is Contact the other party
out of paper or its and have them install
memory is full. paper in their fax.
NO TEL # #022 The one-touch or coded Register the number
speed dialing number (see page 3-14).
has not been registered.
NOT AVAILABLE NOW #025 In manual sending, you Use regular dialing.
entered a speed dialing
number that is assigned
to a group.
PHOTO INK USED — The BC-22e Photo BJ You must change this
Cartridge is installed cartridge to copy or
in the MultiPASS. receive a fax.
PLEASE WAIT — The MultiPASS is Wait until the date and
warming up. Receive Mode appear in
the LCD display, then
begin.
PUT IN CARTRIDGE — The BJ cartridge is Make sure the BJ
not properly installed. cartridge is installed
correctly and the green
lock lever is down.
Troubleshooting