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Chapter 1 Introduction 1-5
Introduction
Servicing the MultiPASS C3500
The Canon MultiPASS C3500 is designed with the latest technology
to provide trouble-free operation. The warranty card that comes with
your MultiPASS describes Canon’s limited warranty. Be sure to read the
warranty information to find out about the different service options
available to you.
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Save your sales receipt for proof of purchase. In the event that your
printer needs service, you will need your proof of purchase to obtain
warranty service.
Be sure to fill out the Registration card and send it in. This will help
Canon give you better support service.
If you seem to have a problem, try to solve it by referring to the
troubleshooting information in Chapter 10. If you cannot solve the
problem, contact the Canon Computer Systems Customer Care Center
(see previous page for details).
If you feel your MultiPASS needs servicing, contact Canon on the World
Wide Web to locate the Canon Authorized Service Facility (ASF) nearest
you. If you do not have access to the Web, you can call Canon (see
previous page for details).
Important Safety Instructions
Read these safety instructions and refer to them later if you have any
questions.
C
Except as explained in this manual, do not attempt to service the
MultiPASS C3500 yourself. Opening and removing interior covers may
expose you to dangerous voltage points or other risks. Refer all servicing
to a Canon Authorized Service Facility (ASF). Call the Customer Care
Center for details.
❍ Follow all warnings and instructions marked on the MultiPASS and
inside the printer cover.
❍ Place the MultiPASS on a sturdy level surface. Do not place it on an
unstable cart, stand, or table. If the unit falls, it could be seriously
damaged.