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10-26 Troubleshooting Chapter 10
4. Remove any pass-through devices, switch boxes, zip drives, tape
backups, docking stations, scanners, and any software associated
with these products. The software drivers for these products are
customarily executed from the Load and Run lines of the computer’s
Win.ini or the StartUp Group. Please refer to the product’s
manufacturer for information on how to properly remove the
hardware and software.
5. If the above procedures do not resolve the problem, please call the
Canon Computer Systems Customer Care Center. See page 1-4 for
details.
N
If the error message clears, be sure to start up your system and check the
MultiPASS. The problem may be cleared.
Memory Clear Report
The Memory Clear Report summarizes the documents that were cleared
from memory when a power failure occurred. This report is generated
automatically.
❍ If you experience a power failure, any documents stored in memory
will be lost.
❍ When you turn on the MultiPASS after power is restored, the
MultiPASS automatically prints out a list of documents that were
stored in the memory at the time of the power failure.
*****************************
***
MEMORY CLEAR REPORT
***
*****************************
MEMORY FILES DELETED
TX/RX NO MODE CONECTION TEL/ID PGS. SET TIME ST. TIME
0079 TRANSMIT 3122685700 1 08/03 12:54
0080 RECEIVE 337582111 2 08/04 12:59