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10-6 Troubleshooting Chapter 10
LCD Messages
The following messages are displayed in the LCD when the
MultiPASS is performing a function or encounters an error.
The Error Code appears on the Activity Report.
Message Error Code Cause Action
AUTO REDIAL — The MultiPASS is Wait for the MultiPASS
waiting to redial the to try redialing. If that
other party’s number doesn’t work, wait until
because the line was the MultiPASS starts to
busy or the other dial the number, then
party did not answer press STOP to cancel
when you tried to send redialing. Try to send
the document. the document again at a
later time.
BUSY/NO SIGNAL #005/018 The telephone number Try sending the
you dialed is busy. document at a later
time.
The fax number dialed Check the fax number
was incorrect. and dial again.
The other party’s fax is Contact the other party
not working. and have them check
their fax.
The other party is not Contact the other party
using a G3 machine. and have them send or
receive the document
using a G3 machine.
The touch tone/rotary Set your MultiPASS
pulse setting on your to the setting that
MultiPASS is incorrect. matches your telephone
line (see page 8-4).
The receiving fax did Contact the other party
not answer within 35 and have them check
seconds. their fax. You can try to
send the document
manually. For an over-
seas call, add pauses to
the registered number.
CARTRIDGE JAMMED Cartridge holder cannot Clear the paper jam or
move. This is normally whatever is obstructing
due to a paper jam. the cartridge holder
and then press STOP.
Do not attempt to
move the cartridge
holder manually.