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Preface
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Preface
• UltraNet Edge Storage Router Command Reference
(620-000253-020) provides a reference to the commands that can
be used to configure, monitor, and troubleshoot the UltraNet
Edge 3000.
• UltraNet Edge Storage Router Message Reference (620-000252-020)
provides a reference to the messages produced by the UltraNet
Edge 3000.
Where to Get Help For technical support, end-user customers should call the phone
number located on the service label attached to the front or rear of the
hardware product.
McDATA’s “Best in Class” Solution Center provides a single point of
contact for customers seeking help with McDATA software products.
The Solution Center will research, explore, and resolve inquiries or
service requests regarding McDATA products and services. The
Solution Center is staffed 24 hours a day, 7 days a week, including
holidays.
NOTE: To expedite warranty entitlement, please have your product serial
number available.
McDATA Corporation
11802 Ridge Parkway
Broomfield, CO 80021 US
Phone: (800) 752-4572 or (720) 558-3910
Fax: (720) 558-3860
E-mail: support@mcdata.com
NOTE: Customers who purchased the hardware product from a company
other than McDATA should contact that company’s service representative for
technical support.