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McDATA UltraNet Edge 3000 User Guide
User Interface Commands for the UltraNet Edge 3000
CHARM
The charm user interface provides statistical and informational data
pertaining to the CHARM ATM/POS WAN interfaces. For further
information on the CHARM user interface commands, refer to the
“CHARM Commands” chapter in the UltraNet Edge Storage Router
Command Reference. The following sections highlight the commands
useful for troubleshooting.
charm ifstats This command displays the statistics regarding the CHARM
ATM/POS WAN interfaces. The AdminStatus and OperStatus
should state Up in normal working conditions.
charm phy stats This command displays the statistics regarding the CHARM
ATM/POS physical interfaces.
charm stats This command displays statistical information about individual
Virtual Circuits (VCs) for a CHARM ATM/POS interface.
SUPPORT
The support command is an “all-in-one” command. It should be used
when a problem needs to be escalated to McDATA for support.
support -o <filename> Once the support -o command is issued, the following commands
will be executed and the output will appear on your monitor. Execute
this command from either a telnet or serial connection.
The output for the support -o command will be sent directly to the
specified file indicated within the brackets ( <filename> ).
tm.0x10> support -o <filename>
NOTE: Using the support command without the “-o <filename>” extension
may cause the UltraNet Edge 3000 to hang.
LED Diagnostic
Codes
This section provides the diagnostic codes that read out in the
Alphanumeric messages window on the front of the UltraNet Edge
3000 (see Figure 2-4 and Table 2-9 in Chapter 1 for more detail).
---- MPC107 initialization failed
B001 UART initialization failed
B002 First access to main memory failed
B003 ROM copy into RAM failed
B004 Kernel uncompression failed
B005 Jump to vxWorks kernel failed
V001 Cache library initialization failed