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Report Creation Wizard
146 NN44400-710 Contact Center Performance Management 12 November 2010
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The field data type determines the values available in the criteria list.
6 Click the ellipsis (...).
7 From the Select Elements dialog box, select a field value.
If you select In from the criteria list, you can select multiple elements.
8 To select all elements, select the Select All check box.
9 Click Choose.
The Select Elements dialog box closes, and the selected field value appears in field
value box.
10 Click Add.
The selection criterion appears in the Selection Criteria list.
11 To define additional selection criteria, from the join list, select AND or OR, and then
repeat step 4 to step 10.
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Moving a field
The column headings in the Page Header section link to the fields in the Details Section;
if you move a field in the Details section, the heading associated with this field moves.
Prerequisites
• Open an existing Report Creation Wizard report in Report Creation Wizard.
• Ensure that you are familiar with the Report Layout Window.
Procedure steps
Step Action
1 To move a field, perform one of the following activities:
• Click a field, hold down the left mouse button, and drag to the object.
• Highlight the object and use the up, down, left, and right arrow keys to move the
object.
2 Click Save.
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