Avaya NN44400-710 Switch User Manual


 
Historical Reporting
80 NN44400-710 Contact Center Performance Management 12 November 2010
9 In the Comment box, type comments about the report.
10 To save the report, in the Save As box, enter a report name, choose a save location
(your Group folder), and then click Save Report.
Attention: You cannot save the parameter values that you enter for parameter reports.
11 After you enter the parameter values, click Run Now to generate the report with the
specified properties.
Attention: If the report spans more than one page, the first page of the report is numbered as
1+. Until you reach the last page of the report, you do not know how many pages the report has.
When the next page of the report appears, the numbering changes, for example, to 1 of 2+, and
then to 1 of 3+, until the last page of the report appears. On the last page, the numbering
changes to 1 of x, where x equals the total number of pages. For example, if the report is four
pages, the numbering on the last page is 1 of 4.
--End--
Exporting an Ad hoc report
Export a report to convert the visual display to a required format.
Prerequisites
Log on to Historical Reporting. See Logging on to Historical Reporting (page 74).
Procedure steps
Step Action
1 In the left pane, click the server that has the report to print.
2 Double-click the folder with the report to print.
3 From the expanded folder, select the report.
4 In the right pane, click Run Now to generate the report with the specified properties.
The Ad-Hoc Report Viewer appears and displays the generated report.
Attention: If the report spans more than one page, the first page of the report is numbered as
1+. Until you reach the last page of the report, you do not know how many pages the report has.
When the next page of the report appears, the numbering changes, for example, to 1 of 2+, and
then to 1 of 3+, until the last page of the report appears. On the last page, the numbering
changes to 1 of x, where x equals the total number of pages. For example, if the report is four
pages, the numbering on the last page is 1 of 4.
5 Click the printer icon to print the report to the configured default printer on your
computer.
--End--