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Real-time report customization
68 NN44400-710 Contact Center Performance Management 12 November 2010
Prerequisites
• Log on to Real-Time Reporting. See Logging on to Real-Time Reporting (page 23).
• Open a summary chart.
Procedure steps
Step Action
1 While viewing the summary chart, press Shift.
2 While pressing Shift, click and drag to select the area of the chart to view more closely.
3 Release Shift and the mouse button.
The area increases in size.
4 To restore the chart to the original state, press R on your keyboard.
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