Filter
Top Products
Exported displays
32 NN44400-710 Contact Center Performance Management 12 November 2010
A message box appears with the name of the exported file and the export time.
For example, if you export the Agent display site summary chart for the Winnipeg site
as a .bmp file on June 29, 2000 at 2:23 p.m., the exported file name is
StandardAgent_Winnipeg_20000629_142307.bmp.
7 Click OK.
--End--
Exporting network summary charts
You can export network summary charts as a bit map or a jpeg file.
Prerequisites
• Log on to Real-Time Reporting. See Logging on to Real-Time Reporting (page 23).
• Ensure that you have an NCC server.
Procedure steps
Step Action
1 In the left pane, under the Network Control Center (NCC) server, open the desired
public or private network consolidated real-time display.
2 From the display, click Network Summary.
3 On the network summary chart, click Export BMP.
OR
Click Export JPG.
A message box shows the exported file name and the export time. For example, if you
export the Network Consolidated Agent Position Status Count network summary chart
as a .bmp file on June 29, 2000 at 2:23 p.m., the exported file name is
Ntwk_AgentPositionCount_20000629_142307.bmp.
4 Click OK.
--End--