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MAP 0400: Loss of Console Communication
3-47
Diagnostics
1
Was an event code 430, 431, 432, or 440 observed at the Sphereon
3032/3232 Event Log (EFC Server) or at the SANpilot event log?
YES NO
↓ Go to step 6.
2
A transmission control protocol (TCP) reset command from the EFC
Server caused the Ethernet connection to terminate. The connection
recovers if the EFC Server is powered on and the EFC Management
Services (EMS) application is running.
Verify the EFC Server is powered on and the EMS application is
running. The application runs in the background as a Windows 2000
service and starts automatically when the EFC Server is powered on.
Click EFC Management Services at the Windows 2000 task bar. The
EFC Management Services window displays.
Figure 3-18 EFC Management Services Window
Is the EFC Server powered on and the EMS application running?
YES NO
↓ Go to step 4.