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McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
Diagnostics
10
An attempt to download a firmware version from the EFC Server hard
drive to the switch failed. Retry the operation (Manage Firmware
Versions on page 4-48).
Did the firmware version download to the switch?
NO YES
↓ The EFC Server appears operational.
A CTP card failure is suspected. Go to MAP 0000: Start MAP on
page 3-6 to isolate the problem.
11
Did the Element Manager application display a dialog box with the
message The data collection process failed?
YES NO
↓ Go to step 13.
12
The data collection process failed. Retry the process using a new CD
(Collecting Maintenance Data on page 4-36).
Did the data collection process complete?
NO YES
↓ Exit MAP.
Contact the next level of support.
13
Did the EFC Server or customer-supplied server lock up or crash and
display a Dr. Watson for Windows 2000 dialog box (Figure 3-15)?