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Collecting Maintenance Data
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Repair Information
8. When the process completes, click Close to close the dialog box.
9. Remove the diskette with the newly-collected maintenance data
from the browser PC floppy drive. Return the diskette with the
failed FRU to McDATA for failure analysis.
EFC Server
To collect maintenance data (retrieve the dump file from the EFC
Server hard drive) from the Sphereon 4500 Product Manager
application:
1. At the EFC Server, open the EFC Manager application. The
Products View displays.
2. Select (double-click) the icon representing the switch for which
the data collection procedure is to be performed. The Hardware
View for the selected switch displays.
3. Select the Data Collection option from the Maintenance menu. The
Save Data Collection dialog box displays (Figure 4-22).
Figure 4-22 Save Data Collection Dialog Box
4. Remove the backup CD from the EFC Server’s compact disk-
rewritable (CD-RW) drive and insert a blank rewritable CD, and
format the CD.
a. At the Windows 2000 desktop, locate the InCD icon at the
right side of the task bar.
b. Right click the icon and select Format (F). The first window of
the InCD wizard displays.