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McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
Diagnostics
7
At the Product View, does a grey square appear at the alert panel and
as the background to the icon representing the switch reporting the
problem?
YES NO
↓ The switch-to-EFC Server connection is restored and
appears operational.
The grey square indicates the EFC Server cannot communicate with
the switch because:
• The switch-to-EFC Server Ethernet link failed.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Continue.
8
Inspect the switch reporting the problem for indications of being
powered on, such as:
• At the front panel, an illuminated PWR or ERR indicator.
• Green LEDs illuminated on the power supplies.
• Audio emanations and airflow from fans.
Does the switch appear powered on?
YES NO
↓ Analysis for an ac power distribution or CTP card failure is not
described in this MAP. Go to MAP 0000: Start MAP on
page 3-6. If this is the second time at this step, contact the
next level of support.
9
The switch-to-EFC Server Ethernet link failed. Click the icon with the
grey square representing the switch reporting the problem. The
Hardware View displays. At the Hardware View:
• A grey square appears at the alert panel.
• No FRUs are visible for the switch.