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MAP 0800: Server Hardware Problem Determination
3-109
Diagnostics
3
Are you performing fault isolation at one of the following servers?
• The rack-mount EFC Server running the Windows 2000
Professional operating system.
• A customer-supplied server running the client EFC Manager
application and a Windows-based operating system (Windows
95, Windows 98, Windows 2000, Windows XP, or Windows
NT 4.0).
• A customer-supplied server running the EFCM Lite application
and a Windows-based operating system.
YES NO
↓ Analysis for the server failure is not described in this MAP.
Contact the next level of support. Exit MAP.
4
At the server, close the EFC Manager or EFCM Lite application.
a. At the Products View or Fabrics View, select the Exit option from
the Product menu. The EFC Manager or EFCM Lite application
closes.
b. Close any other applications.
Continue to the next step.
5
Inspect the available random access memory (RAM). The server
must have a minimum of 128 megabytes (MB) of memory to run the
Windows-based operating system and EFC Manager application.
a. Right-click anywhere on the Windows task bar at the bottom of
the desktop. A pop-up menu appears.
b. Select Task Manager. The Windows Task Manager dialog box
displays with the Applications page open by default. Click the
Performance tab to open the Performance page.