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MAP 0600: Port Failure and Link Incident Analysis
3-75
Diagnostics
9
A Page cannot be found, Unable to locate the server, HTTP
404 - file not found, or other similar message appears. The message
indicates the PC cannot communicate with the switch because:
• The switch-to-PC Internet link could not be established.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Continue to the next step.
10
Ensure the switch reporting the problem is connected to facility AC
power. Inspect the switch for indications of being powered on, such
as:
• At the front bezel, an illuminated PWR LED (green)
or ERR LED (amber).
• Illuminated LEDs adjacent to Fibre Channel ports.
• Audio emanations and airflow from cooling fans.
Does the switch appear powered on?
YES NO
↓ Analysis for an Ethernet link, AC power distribution, or CTP
failure is not described in this MAP. Go to MAP 0000: Start
MAP on page 3-6. If this is the second time at this step,
contact the next level of support. Exit MAP.
11
Inspect Fibre Channel port operational states at the SANpilot
interface.
a. At the View panel, click the Port Properties tab. The View panel
(Port Properties tab) displays with port 0 highlighted in red.
b. Click the port number (0 through (23) for which a failure is
suspected to display properties for that port.
c. Inspect the Operational State field. Scroll down the View panel
as necessary.
d. Tabl e 3-4 on page 3-76 lists port operational states and MAP
0600 steps that describe fault isolation procedures.