Troubleshooting
379
ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N
Note: The wireless VPN firewall’s diagnostic tools are explained in
Diagnostics Utilities on page 373.
Basic Functioning
• Power LED Not On
• Test LED Never Turns Off
• LAN or WAN Port LEDs Not On
After you turn on power to the wireless VPN firewall, verify that the following sequence
of events occurs:
1. W
hen power is first applied, verify that the Power LED is on.
2. Af
ter approximately 2 minutes, verify that:
a. T
he Test LED is no longer lit.
b. T
he left LAN port LEDs are lit for any local ports that are connected.
c. T
he left WAN port LEDs are lit for any WAN ports that are connected.
If a port’s left LED is lit, a link has been establishe
d to the connected device. If a port is
connected to a 1000 Mbps device, verify that the port’s right LED is green. If the port
functions at 100 Mbps, the right LED is amber. If the port functions at 10 Mbps, the right
L
ED is off.
If any of these conditions do not occur,
see the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your wireless VPN firewall is turned on, make sure
that the power cord is correctly connected to your wireless VPN firewall and that the power
supply adapter is correctly connected to a functioning power outlet.
If the error persists, you have a hardware prob
lem and should contact NETGEAR technical
support.
Test LED Never Turns Off
When the wireless VPN firewall is powered on, the Test LED turns on for approximately
2 minutes and then turns off when the wireless VPN fire
wall has completed its initialization. If
the Test LED remains on, there is a fault within the wireless VPN firewall.