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ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N
If all LEDs are still on more than several minutes minute after power-up, do the
following:
• Turn off the power, and then turn it on again to see if the wireless VPN firewall recovers.
• Reset
the wireless VPN firewall’s configuration to factory default settings. Doing so sets
the wireless VPN firewall’s IP address to 192.168.1.1. This procedure is explained in
Restore the Default Configuration and Password o
n page 388.
If the error persists, you might have a hardware
problem and should contact NETGEAR
technical support.
LAN or WAN Port LEDs Not On
If either the LAN LEDs or WAN LEDs do not light when the Ethernet connection is
made, check the following:
• Make sure tha
t the Ethernet cable connections are secure at the wireless VPN firewall
and at the hub, router, or workstation.
• Make sure tha
t power is turned on to the connected hub, router, or workstation.
• Be su
re that you are using the correct cables:
When connecting the wireless VPN firewall’s W
AN ports to one or two devices that
provide the Internet connections, use the cables that are supplied with the devices. These
cables could be standard straight-through Ethernet cables or Ethernet crossover cables.
Troubleshoot the Web Management Interface
If you cannot access the wireless VPN firewall’s web management interface from a
computer on your local network, check the following:
• Check the
Ethernet connection between the computer and the wireless VPN firewall as
described in the previous section (LAN or WAN Port LEDs Not On).
• If your co
mputer’s IP address is shown as 169.254.x.x:
Windows and Mac operating systems generate and assign an IP address if the computer
can
not reach a DHCP server. These autogenerated addresses are in the range of
169.254.x.x. If your IP address is in this range, check the connection from the computer
to the wireless VPN firewall and reboot your computer.
• If your wireless VPN
firewall’s IP address has been changed and you do not know the
current IP address, reset the wireless VPN firewall’s configuration to factory default
settings. This sets the wireless VPN firewall’s IP address to 192.168.1.1. This procedure
is explained in Restore the Default Configuration and Password on
page 388.
Tip: If
you do not want to revert to the factory default settings and lose your
configuration settings, you can reboot the wireless VPN firewall and use
a sniffer to capture packets sent during the reboot. Look at the ARP
packets to locate the wireless VPN firewall’s LAN interface address.