Chapter 12 –
IVR Service
12-2
Default IVR Information
The "Message" bar of IVR shows the names of 12 IVR voice prompts available.
The table below shows the default IVR information.
Factory IVR Information
IVR
Information
Prompt Message Description
First to join
You are the first person to join the
conference.
This prompt will be played
when the first conference
participant connects to the
conference.
Welcome
message
Welcome to Unified Conferencing.
Each participant to dial into a
conference will hear this
Welcome message as they
enter.
Conference
Expiration
Alert
-
An audio alert is played when
a conference is expiring and
will be ended soon
Conference ID
"Please enter the conference ID.
Press # when complete."
This prompt will be played
when the participant is
required to enter a
conference ID.
Invalid
Conference ID
Invalid conference ID. Please try
again.
This prompt will be played if
the user enters an invalid
conference ID.
The
Conference is
being
recorded
The conference is being recorded.
This prompt will be played
when conference recording
begins.
The
Conference
recording has
failed.
The conference recording has
failed.
This prompt will be played
when conference recording
fails.
Invalid
Conference
Password
Invalid conference password.
Please try again.
This prompt will be played if
the user enters an invalid
conference password.
Conference
Password
"Please enter the conference
password. Press # when
complete."
This prompt will be played
when the participant attempts
to join a password-protected
conference.
Chairman
Applied for
Successfully
-
The audio alert will be played
when a user successfully
applies for the conference
chairperson.
Ring Tone
-
The ring tone played when a
participant is called
Music file
-
This music will be played for
the first conference
participant until other
participants join the