User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems
(Conference on Ports)
14-11
Parameter
Description
•
The conference starts/ends.
•
A new participant enters the lobby.
Product Activation
The Product Activation page is used in the following activation cases:
• To activate the newly purchased system
• To activate the payment function
Click "Setup->Product Activation" in the menu bar at the upper left part on
the Web page. The Product Activation page appears, which lists the serial
number, current version number, and other device information.
Fill the activation key obtained in the "Activation Key" input box on the page.
Then, click the "Save" button to activate RMX.
After the device is successfully activated, will be displayed at the
"Activation Status" property, or else will be displayed.
Logger Diagnostics Files
The system supports logging. You can save the log files to your local hard
disk for system analysis and diagnosis.
The log program will be activated once the system starts. However, if you
manually reboot the system or something goes wrong with the log program
(such as a hardware drive error occurs when saving the log files,) the data
generated during this period will not be saved. The logs for RMX 500 Rev B
and RMX 1000 Rev C have a maximum space capacity of 4G, while the logs
for RMX 500 Rev A and RMX 1000 Rev C have a maximum space capacity of
1G. When a log is full, a new log will overwrite the old one.
The system can categorize and save the following log information:
• System logs: record normal and abnormal behavior information for the
system itself. Click Administration -> Log Diagnosis -> System Logs on
the top-left of the page to enter the system logs page.
• Operational logs: record the operations performed by users on Web
pages. Click Administration -> Log Diagnosis -> Operational Logs on the
top-left of the page to enter the operational logs page.
• Kernel logs: record the information when the kernel is initiated or in
abnormal running condition, so as to facilitate the error diagnosis
procedure. Click Administration -> Log Diagnosis -> Kernel Logs on the
top-left of the page to enter the kernel logs page.