Polycom RMX 500 Webcam User Manual


 
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14
System Maintenance
System Alerts
When an error occurs in the system, the System Alerts function will be
activated. RMX will record the system alert information and generate a report
file in the *.txt format.
When a system error occurs, the system alert area blinks red until the
problem is solved.
To view the system alert, click the blinking System Alerts bar on the
left-bottom of the page to open the System Alerts pane. It shows all the
unresolved event information.
System Alerts
System Alert Parameters
Parameter Description
Time
Shows the date and time when the error occurred. It also shows
a severity level identifier for each error (see item Level below)
Level
Shows the severity level of the error (Major, Minor, or Startup),
each level corresponds to an identifier:
- Major error
- Minor error
- Startup error
Description Shows the reason of the error with more details
To download the System Alerts report file to your local computer, click the
button.