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Chapter 12 –
IVR Service
12-4
To record audio messages, use any sound recording utility available in your
computer or record them professionally in a recording studio. Make sure that
the recorded message can be saved as a Wave file (in the *.wav format) and
that the recorded format settings are defined as the sampling frequency of 16
KHz or 32 KHz, 16 bit, and stereo or mono. The files are converted into the
RMX internal format during the upload process. This section instructs how to
use the "Sound Recorder" utility delivered with
Windows95/98/2000/XP/Win7/Vista.
Make sure that a microphone or a sound input device is connected to your
computer.
To define the format settings for audio messages:
The format settings for audio messages need to be set only once. The settings will then
be applied to any new audio messages recorded.
1 On your computer, click "Start -> Programs -> Accessories ->
Entertainment -> Sound Recorder" to display the "Sound-Sound
Recorder" dialog box.
The Sound–Sound Recorder dialog box opens.
2 Sound–Sound Recorder Dialog Box Click "File -> Properties" to display
the "Properties for Sound" dialog box.
3 Click the Convert Now button.