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v You can verify the port number on the remote system by going to the
ServeRAID Manager running on that system and doing the following:
a. Click Agent actions → Configure.
b. Click the General settings tab.
c. Verify the value for the port number.
3.
Verify the following:
a. The remote system is on.
b. Both the local and remote systems are connected to the network.
c. TCP/IP networking support is configured on both the local and remote
systems.
d. The network is functioning.
4. Verify that the local and remote systems are using compatible versions of the
ServeRAID Manager. If they are not, upgrade to the latest version of the
ServeRAID Manager.
Failed to connect to host name [ID] at port number [number].
Explanation:
The ServeRAID Manager could not communicate with the ServeRAID Manager
client on the remote system.
Action:
1. Verify that the ServeRAID Manager agent or console is running on the remote
system.
2. Verify that the port number specified for the remote system in the Add Remote
System window matches the value on the remote system. You can verify the
port number on the remote system by going to the ServeRAID Manager
running on that system and doing the following:
a. Click Agent actions → Configure.
b. Click the General settings tab.
c. Verify the value for the port number. The default port numbers for remote
access are 34571-34574.
3.
Verify the following:
a. The remote system is on.
b. Both the local and remote systems are connected to the network.
c. TCP/IP networking support is configured on both the local and remote
systems.
d. The host name of the remote system is defined in the Domain Name Server
or a Hosts file, if you are trying to connect using a host name.
e. The network is functioning.
Note:
If the local ServeRAID Manager is trying to connect to a remote system that
has multiple network adapters, the local ServeRAID Manager must use a
host name to connect to the remote system.
234 ServeRAID Manager Installation and User's Guide