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Action:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
5. If the problem persists, contact your service representative.
Could not set the SCSI initiator ID: controller [number]
Explanation:
A hardware error occurred.
Action:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
5. If the problem persists, contact your service representative.
Note:
(Cluster and failover environment only) Verify that the cable from the
second system (for clustering) or controller (for failover) is disconnected
from the SCSI backplane.
Could not switch the active and passive controllers.
Explanation:
A hardware error occurred.
Action:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
5. If the problem persists, contact your service representative.
Could not clear the controller event logs for system [number].
Explanation:
A hardware error occurred.
Action:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
5. If the problem persists, contact your service representative.
240 ServeRAID Manager Installation and User's Guide