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Before replacing a physical drive or controller, verify that it is updated with the
latest firmware (microcode) and that they still fail.
Note:
If multiple physical drives are marked defunct within the same time period,
check the cables and backplanes.
Set drive to defunct: controller [number], < device location>
Explanation:
The specified physical drive reported an unrecoverable hardware error.
Action:
Replace the specified physical drive.
Set drive to defunct: controller [number], < device location>
Explanation:
The controller failed.
Action:
Update the controller with the latest firmware (microcode). If the problem persists,
replace the controller.
Set drive to defunct: controller [number], < device location>
Explanation:
v There was an error in communication between the physical drive and the
controller.
v The controller failed.
Action:
1. Verify that there is power to external enclosures and connections.
2. Verify that cables are properly seated.
3. Check for damaged, bent, or pushed pins on the following:
v Termination (for non-backplane systems)
v Backplanes
v Physical drives
v Controller
If
you cannot identify a connection problem, the replacement order for parts is the
following:
1. Termination (for non-backplane systems)
2. Cables
3. Physical drives
4. Backplanes
5. Controller
248 ServeRAID Manager Installation and User's Guide