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Action:
Verify that the fans in the enclosure device are installed properly and working. If
they are, complete the following steps:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Retry the command.
3. If the command still fails, restart the server and retry the command.
4. If the problem persists, contact your service representative.
Could not save the event logs: controller [number]
Explanation:
A hardware error occurred.
Action:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
5. If the problem persists, contact your service representative.
Version mismatch detected: controller [number]
Explanation:
The version of the BIOS, firmware, and device driver are not compatible.
Action:
Install a compatible version of the BIOS, firmware, and driver for this controller.
You can download the latest version from the
IBM Support Web site
Compaction failed: controller [number], logical drive [number]
Explanation:
A hardware error occurred.
Action:
Determine if one or more physical drives that are part of the specified logical drive
have failed. If such a failure has occurred, restore the data from a tape backup.
Otherwise, do the following:
1. Verify that the controller, cables, and physical drives are installed properly.
2. Verify that there is power to the physical drives.
3. Retry the command.
4. If the command still fails, restart the server and retry the command.
Chapter 5. Troubleshooting ServeRAID Manager 243